Violation Policy

NLB follows a "Fair but Firm" policy — fair to all members, but serious about commitments.

"We don't want to remove anyone. We want everyone to SHIP."

SHIP violations:

• Minor: 2–3 posts/month
• Moderate: 1 post/month
• Severe: No posts at all
• Critical: No posts for 2 consecutive months

Feedback violations:

• Minor: Miss 1–2 weeks/month
• Severe: No submissions for the whole month or fake submissions (".", "ok", spam)

Code of Conduct violations:

• Spam, off-topic, disrespectful behavior
• Causing conflict, toxic behavior
• Harassment, discrimination

The system automatically tracks SHIP count, feedback submissions, and consolidates every 45 days.

At review time:

• Pass: Sufficient SHIP + Feedback + Discord activity → Membership continues
• Fail: Auto-revoke Discord access, revoke credentials, send notification email, process 100% Refund, add to 45-day waiting list

Some violations are handled immediately without warning:

• Harassing other members → Immediate termination
• Spam, advertising, scam → Terminate + Permanent ban
• Violating laws → Terminate + Report if needed
• Fake identity → Terminate + Permanent ban
• Leaking internal information → Terminate + Legal review

100% Refund when:

• Terminated due to commitment violations
• Voluntarily leaving within the first 45 days
• NLB ceases operations

Pro-rata refund: Voluntarily leaving after 45 days (based on remaining time)

No refund: Permanently banned due to serious violations, or membership period has ended

If you believe the decision was unfair:

1. Reply to the termination email with your appeal reason
2. Admin reviews within 7 days
3. If unsatisfied, escalate to Co-founders
4. Final decision within 14 days

Required: Specific reason for appeal, evidence (if any), proposed resolution